JAXO · Website information

Privacy Policy

At JAXO, we respect your privacy. This policy explains how information may be handled when you visit jaxotrade.com or contact our team.

1. Who we are

This website is operated by JAXO, based in Wan Chai, Hong Kong. For privacy-related questions, please email contact@jaxotrade.com.

2. Information you choose to share

This is an informational business website. It does not offer user accounts or online purchases. If you contact us by email or through a contact form, we may receive the details you provide, such as your name, email address and message. We use this information only to respond to your enquiry and communicate about your request.

3. Technical information and cookies

Our website and hosting infrastructure may process technical information, such as IP addresses and server logs, for security and website operation. Essential cookies may also be used where necessary for the website to function. We do not use the information you send us for unsolicited marketing.

4. Sharing and retention

We do not sell personal information. Information may be accessible to service providers supporting our website or email services, or disclosed where required by law. We keep enquiry information only as long as reasonably needed to handle the request, maintain relevant business records or meet legal obligations.

5. Your rights

You may contact us to request access to or correction of personal information we hold about you. You may also ask about its use or request deletion where applicable. Please email contact@jaxotrade.com.

6. External websites and updates

Links to external websites are governed by their own privacy policies. We may update this policy to reflect changes to our website or practices. The latest version will be published on this page.

Last updated: 2 November 2026